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The Electricity Company of Ghana (ECG) recently explained the interruptions in their services, attributing them to the intense heat waves affecting certain regions. The elevated temperatures, combined with heightened power consumption during this season, create overloading problems in specific operational areas.
William Boateng, the Director of Communications at ECG, shared insights in a Daily Graphic interview. He highlighted that electricity demand had risen by 10% since December, placing considerable strain on their infrastructure.
Dismissing claims of a power generation shortfall, Boateng emphasized that the ongoing challenges were unrelated to generation and had already been addressed.
He clarified, saying, “The issue of generational shortages has been fixed. But outages are still being experienced in some areas, mainly due to the increase in power demand at this time of the year when the extremely high temperature means prolonged use of cooling appliances. That could also lead to blown fuses and broken conductors, causing phase-offs and, in some areas, low voltages. We, therefore, encourage customers to report any such localized outages and voltage fluctuations to the ECG Call Centre for immediate redress.”
Despite these setbacks, Boateng noted that ECG has significantly improved its services through strategic infrastructure investments. Looking ahead to the upcoming year, he added that the company plans to further invest in advancing service efficiency.
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