The Tema Region of the Electricity Company of Ghana (ECG) has begun a project aimed at sanitizing its customer and asset database. This project will also help automate work processes related to installation, replacements, maintenance works, and decommissioning of downstream assets.
It also targets uncaptured meters and individuals connected to the ECG network who are not receiving bills, ensuring they are fully onboarded as ECG customers to improve revenue and reduce system losses.
The project, which started in the Nungua District of Tema Region, is currently ongoing in the Ashaiman District and will be replicated in other districts in the region.
The project implementation involves tagging downstream assets such as low voltage poles, building structures, and meters with unique QR codes, as well as updating customer information into the ECG network.
The Project Manager, Mr. Charles Obeng, who is also the Director of Project Planning, Monitoring, and Evaluation of the ECG, indicated that “an inventory and tagging of assets throughout the district is being done as part of efforts designed to ensure accurate records and effective management of the district assets.” He added that “customers should please collaborate with the personnel who may visit their premises as part of this project.
“Mr Obeng further shared that ECG personnel will be working with service persons, interns, and some military personnel as part of their on-field study experiences with ECG.
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